Shipping & Delivery Policy
Where we deliver
We deliver within Gurugram, up to 16 km from our warehouse in Sector 52. Addresses outside this area can't be selected at checkout.
When your order arrives
- We offer same-day delivery across Gurugram.
- This applies every day of the week, including weekends.
- Need it on a later date? Add a note at checkout or email us at business.shivacorp@gmail.com after placing your order.
Delivery charges
Delivery is charged by distance from our Sector 52 warehouse. The exact fee for your address is shown at checkout.
- Up to 3 km: ₹90, free on orders of ₹499 and above
- 3 to 6 km: ₹110, free on orders of ₹499 and above
- 6 to 10 km: ₹140, free on orders of ₹699 and above
- 10 to 16 km: ₹190, free on orders of ₹999 and above
Receiving your order
Our delivery partner will call the phone number you give at checkout, so please make sure it is correct and that someone is available to receive the order. If we cannot deliver because nobody is available or the address is incorrect, we will contact you to arrange another time, and a second delivery may carry an extra charge.
Delays
Delivery times are estimates. Traffic, weather or very high demand can occasionally cause delays; if that happens we will keep you informed by phone or email.
Questions about a delivery? Email business.shivacorp@gmail.com or use our contact page.